It is clearly recognised that everyone benefits from quality. It reflects directly on our success and is actively encouraged as a matter of pride and satisfaction for all employees. Training will be made available to every employee to enhance their understanding of the quality policy, the procedures that flow from it, and their effective application.
Our objective is to execute all work processes effectively and efficiently the first time to achieve the highest standard of workmanship.
To achieve this, the Company will ensure the policy will be understood, implemented, and maintained at all levels within it. We will address risks and opportunities associated with our activities. We will analyze customer feedback, internal performance and business performance to ensure our Quality Objectives are being met and conformed to.
Our Quality Promise is supported by our Quality System of ISO 9001 as a mainstream business issue. It is subject to regular review to ensure it continues to conform and improve. All associated documentation is made available for all interested parties on request.